FAQ

Frequently Asked Questions

What is an exotic pet?

The term “exotic” when applied to pets is not used literally and can apply to any non-traditional pet, including North American native species. If your pet is not a domesticated cat or dog, or a large farm animal (i.e. horse, cattle, goat), then it would fall under the umbrella term “exotic pet” and we are here for them!

Do exotic pets require special care?

Yes! And we are here to help you get it right!.

Can I request a consult before I bring a pet home?

Absolutely. This is our recommendation whenever possible. Going through the consultation process before bringing an exotic pet into your home will allow you to make an informed and responsible choice for you, your family, and the animal you plan to care for. We can even help you decide which pet may be best for your lifestyle, schedule, and budget.

When should I request a consultation for my pet?

When you finish reading this sentence. Joking! But, the sooner the better in most cases!

Can I request a consult for a healthy pet?

Yes! In years of observing non-traditional pets in captivity, we’ve found that nearly everyone has room for improvement. Even if your pet seems to be doing well, minor adjustments to optimize the environment can make the difference between surviving and thriving.

Why does someone come to TheOtherPets.com for a consultation?

  • Referral from veterinarian
  • Too many choices and not enough information regarding basic setup and care (i.e. best bedding, lighting, diet, supplements, cage size/style, etc.)
  • New pet
  • Your pet is doing something strange or new, but seems healthy
  • Your reptile is refusing food (this constitutes a veterinary emergency for other species)

Can a consult replace a veterinary visit?

No.

What is included in a consultation?

Everything but your pet’s horoscope. We review and help you to alter or create a habitat from the ground up – things like cleaning protocols, substrate, safe plants, cage furnishings, visual barriers, bioactivity, spatial considerations, enrichment, temperature, lighting, diet, social interactions, and supplements. We also address more specific concerns associated with things like reproduction, cohabitation, biosecurity, minimizing stress, and implementing a home recovery plan after veterinary care.

How long will a husbandry/care consult take?

You will hear back from us within 48 hours, but the duration of the consultation is dependent upon a host of factors, including how long it takes you to make changes and how your pet responds to changes that we enact.

What is "husbandry"?

Literally, husbandry is defined as “the cultivation or production of plants or animals”. In reference to exotic pets, the term is used more specifically to describe the care, habitat, and environmental maintenance necessary to keep your pet healthy.

Why is proper husbandry so important?

Your pet’s life literally depends upon your ability to provide for its needs. After millennia of domestication, caring for our dog and cat family members has become almost second nature to many of us. However, the exotic pet trade making its way into the mainstream is a fairly modern development and we are only now able to appreciate the magnitude of the negative impact that our inability to properly care for these animals has had. Many of the exotic species that we keep in our homes are adapted to very specific environments and these environments vary tremendously from one to the next. It is paramount to the physical and mental health of your pet to mimic its natural habitat as closely as possible. When those needs are not met, we witness suffering, preventable decline, and in many cases the death of the animals under our care. Our approach factors in years of field research (observing these animals in their natural habitat), decades of clinical exotics veterinary practice (seeing what brings non-traditional pets through the doors), and a combined half a century of captive husbandry and maintenance in zoological and private collections.

Why is lighting important?

Ambient (effecting immediate surroundings) lighting is important as it dictates the natural behavior and life cycles of most species. A normal photo-period (day/night light cycle) triggers bio-appropriate activity and can affect reproductive cycles, health, and lifespan.

Why is UVB lighting so important for many exotic species?

With exposure to ultraviolet B radiation (sunlight or a synthetic form) the body converts cholesterol into vitamin D, which is utilized to metabolize calcium and phosphorus and maintain skeletal and metabolic health. So without UVB radiation, many species will suffer muscle weakness, boney loss and fractures, and a compromised immune system – making them more susceptible to illness and disease.

Can you offer tips on how to integrate training and veterinary care into my pet's routine to minimize stress?

We certainly can.

As a veterinarian, if I refer a client/patient, will I be kept in the loop?

Of course! We view this as a partnership and understand that medical intervention is often necessary when an animal’s husbandry and care are not meeting their biological needs. We also believe that if your patient’s captive environment is not optimal, medical intervention will not garner a long-term successful outcome.

Which species do we work with?

To generalize – all exotics, but some of the more common species that we work with include bearded dragons, prairie dogs, cockatiels, green iguanas, foxes, parakeets, ball pythons, ferrets, budgies, common and red-tail boas, hamsters, cockatoos, leopard geckos, guinea pigs, eclectus, crested geckos, gerbils, African grays, box turtles, degus, Amazon parrots, slider turtles, rabbits, parrotlets, monitor lizards, sugar gliders, macaws, tegus, rats, finches, various tree frogs, squirrels, conures, various toads, kinkajous, canaries, various salamanders, coatimundi, toucans, axolotl, chinchillas, aracaris, sulcatas, marmosets, hornbills, Russian tortoises, tamarins, raptors, hognose snakes, chameleons, and many, many more! Please understand that this list is nowhere near comprehensive. We work with all species of exotic pets, but if there is any question or special circumstance, feel free to reach out to us!

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